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 FAQ's |
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| We start by discussing the scope of the project as accurately as possible. Level of detail, size and complexity, and schedule are typically required to begin work. Once the scope is defined, a brief proposal of services is prepared for the client's approval.
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| We have the necessary experience to handle offshore software development projects. We have access to good infrastructure and highly skilled English speaking man power. We have expertise with almost all major Windows based development tools. We work at very economical man hour rates.
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| With email, faxing, teleconferencing and overnight delivery, it is possible to communicate instantly and stay in touch with the progress of the rendering. We offer our clients secure FTP access that allows a common place to share files, sketches, and progress images. Upon completion, the digital files are sent on a CD as well as prints if requested. |
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| Give us a mail to request a portfolio or consultation. We hope to hear from you soon.
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| Please mail us at contact@cdnsol.com with your requirements. We will get back with a quote for the project, after we have studied the specifications of the project. In case we find the details provided by you insufficient for a quote, we will get back with specific questions about the project.
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| You will normally receive the first response from CDN Solutions within 24 hours of the receipt of your message. The time required for the quote varies according to the size and complexity of the project. If the project is small and the specifications clear, we will send the quote along with the first response. When specifications are clear most quotes are sent within 1 to 4 working days.
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| We will need your Name, Company Name, Contact Information and the Project Specifications.
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| No, there is absolutely no charge for studying the project specifications off site.
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| CAD files and drawings in format are required which is typically the best source of information, ensuring that details remain true to the project. Additionally, for photomontage work you must provide the base photography in which to place the project as soft copies. For web sites related images and text should be sent on time for presentation a self explanatory profile with photographs should be send.
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| The following details must be included, in your project specifications. A very detailed description of the project requirement, along with the development tool you want us to use. The time frame in which you want the project delivered. Also include links to or send as attachments any related software. This will be required if the project involves modification or up gradation of an existing program. Please do not send us any attachments larger than 1 MB in size. For files larger than 1 MB, send us the URL to the files and we will download them separately, or send it thru "yousendmail.com" allows you attachment 1GB In case it is not possible for you to put up these files for upload, contact us and we will make alternative arrangements.
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| Once the client approves the proposal and the project information is received, we begin work: 3D/layouts are created and several views are set up for client review. The project's environment is created, along with entourage and any text or logos. A preliminary rendering is produced for a second client review. At this point, final changes are incorporated before printing or delivery of the final product. This process generally takes two weeks on a project with medium complexity. Quick perspective sketches and elevations can be turned around in 3-4 days.
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| The format of the imagery will be appropriate to the project. Typical artwork ranges from 8"x10" to 18"x24", other formats can be accommodated, including larger outputs and on-screen presentations. If it's a web site then the format would be 800 x 600 pixels or 1024 x 768 pixel which ever is preferred by clients.
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| Yes, if the nature of the project allows it, you can have any number of developers working on the project. We will normally assign more developers for a project if the project is large or has to be completed in a short time frame.
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| No, having more developers does not make the development more expensive. This is because the development can be completed in a shorter period of time. What a single developer can do in two weeks the same can probably be done by two developers in one week. Therefore the man hours required remains the same.
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| We work on fixed man-hour rates (One man hour is the cost of one developer working on the project for one hour). We estimate the number of man-hours it will take to complete the project. The quote for the project is arrived at by multiplying the estimated man- hours by the man-hour rate.
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| We find the Internet to be the most efficient medium for delivering updates. We send regular updates by email or make the upload available to you at our site for download.
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| The developer assigned to your project will be your main point of contact for that project. The developer will send you regular emails detailing the current status of the project. If possible a work in progress copy of the software itself will be attached to the message. This is done so that any inputs from your side regarding the functionality or the user interface can be incorporated in the software. |
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| All personnel at CDN Solutions can speak fluent English. |
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| We have been in this business for long and realize that it is not possible to think of everything before the start of the project. We regularly send you a work in progress copy of the software so that we can incorporate your inputs about the functionality or user interface of the software. We take care to incorporate any suggestion made by you. After all, this is what customized software development is all about. But the client should appreciate changes at the later stage of any development calls for a major rework. |
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The extra charge will depends on the nature of work and estimated time required for the change.
We normally don't charge extra if....
- The change requested is a modification of an existing feature
- The change is requested much earlier in the development cycle
We would charge extra if...
- The change requested is an addition to the software
- The change requested requires extensive modifications to the software
- The change is requested much later in the development cycle
All requests for changes are treated on a case by case basis and we will not normally charge extra if the change would not take more than a couple of man hours to implement. Of course we will also take the overall size of the project into account, when deciding this.
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| For small projects less than a month long, the payment can be made after the completion of the project after deducting about 30% of the project cost which is taken as advance. For larger projects we request the payment in phases on a monthly basis as per defined milestones. It is also possible to negotiate alternative payment terms. |
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| We accept all currencies.
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| We prefer to have the payments wired (Telegraphic Transfer) to us. We will send you our bank details once the project is underway.
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| We work with a lot of software and multimedia companies around the world and have signed NDA with almost all of them. We will readily sign an NDA if you require us to.
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| An NDA (Non-Disclosure Agreement) is a legally binding agreement between you and CDN Solutions. An NDA essentially is used to protect the misuse of proprietary information. If we sign an NDA with you then we are legally bound to not disclose the details of the project to anyone for the agreed period of time. If you want, you can even disallow us from disclosing that we developed the software for you.
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| We accept all currencies.
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| Kindly email us at contact@cdnsol.com with your requirement. You will receive a response from CDN Solutions in very short time.
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